by Howard Owen | Sep 25, 2019 | Customer Service, Mailing, Marketing, Printing
Who wants to think about the new year in September? It may seem a bit premature, but for business owners, the end of 2019 will be upon us before we know it. If you don’t start preparing soon, you’ll take your business into 2020 without a clear sense of...
by Howard Owen | Aug 28, 2019 | Customer Service
We opened Stafford Printing just over 32 years ago. At that time, a black-on-white thermographic business card – meaning it had raised print – would take about three weeks to produce from start to finish. As the fax machine became commonplace, an order could be...
by Howard Owen | Jul 9, 2019 | Customer Service
Surveying Your Customer . . . or finding out if there is friction that is preventing the customer from doing more with your company! There are a number of software programs available today that you can use to survey your customer. Stafford Printing has been engaged in...
